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Housekeepers' Week has been celebrated in the U.S. for 41 years. This year it was Sept. 11-17.
M&R values its housekeepers and breakfast attendants as “the heart of the house,” whether they are employed directly by M&R or work on a contract basis as employees of an outside agency.
Labor economists consider housekeeping an “integral profession,” meaning hotels and other businesses cannot function without these services. Making up a guest room to the highest brand standards or keeping a complimentary breakfast buffet well stocked takes speed, attention to detail and just plain hard work.
“TripAdvisor and other review sites tell us that a clean, well-maintained, comfortable room is one of our guests’ highest priorities,” said Cleo Clarke, M&R vice president of human resources. “Through their hard work, our housekeepers help us deliver a consistently excellent guest experience.”
Housekeepers' Week this year took on a variety of forms at M&R hotels. Whether the event was marked by a sit-down lunch, a pizza-and-ice-cream social (with the dessert delivered via an ice cream truck parked outside the hotel’s front door), or the awarding of gift cards, the message was the same: “Thank you for a job well done.”
Jade Davis, guest service agent, adds a dollop of caramel to her bowl during an ice cream social raffle held at the Fairfield by Marriott New York Manhattan/Central Park during Housekeepers’ Week.
The Comfort Inn JFK Airport staff gathers for a group shot during its Housekeepers’ Week celebration. From left are Teshu Narain, houseman; Solomia Turchin, housekeeping director; Angela Morales, Jenny Azucena and Cecelia Lopez of housekeeping; Anup Chauhan, general manager; Melinda Betz and Alexandra Lemazumba of housekeeping; Andrew Khan of the front desk staff; Roy Kallap, engineer; Ivan Acosta, driver; Michael Suarez, chief engineer; and Machell White, housekeeping supervisor.
Housekeeping staff members at the DoubleTree by Hilton Times Square West display prizes won during a raffle that capped a Housekeepers’ Week potluck lunch. From left are Eliana Perez, Blanca Santander, Juan Carlos Gomez, Michael Naime, Horiana Alvarez, Jasmina Borden, Amalia Buzan, Natalia Cortes, Yierra Hernandez, Modesta Hernandez, Dayana Acosta, Fanny Ortiz and Fior Sanchez.
Room attendants Fanny Ortiz and Dayana Acosta enjoy a well-earned Housekeepers’ Week massage at the DoubleTree by Hilton Times Square West.
Houseman Juan Carlos wraps colleague Lucia Martinez with toilet paper during the DoubleTree by Hilton Times Square West’s mummy wrapping contest during Housekeepers’ Week.
It’s a wrap! The winners of the DoubleTree by Hilton Times Square West’s mummy wrapping contest are room attendants Janneth Nugra, left and Karen Benavides.
Housekeeping supervisors Horiana Ponce and Elsa Ramirez enjoy apple cider and strawberries while awaiting their massages at the DoubleTree by Hilton Times Square West.
Room attendants Alejandra Acosta, Eliva Congacha and Amparo Agudelo kick off Housekeepers’ Week at the DoubleTree by Hilton Times Square West with a cup of Dunkin.
The Hilton Garden Inn Times Square South staff gathers for a group shot during its Housekeepers’ Week celebration. From left are room attendants Mirtha Alvarez, Grendy Nunez, Bertha Galego, Fernanda Onate Freire and Biatriz Arroyave; General Manager David Ruas; and room attendants Gloria Gutierrez, Jessy Espinosa and Ivelise Cabrera. Dennis Ballestero anchors the group, at bottom.
Housekeeping staff members at the Hilton Garden Inn Times Square South enjoy a Housekeepers’ Week pizza party. From left are Betty Marquez, Gloria Gutierrez, Maria Tambriz, Fernanda Onate Freire and Rosalba Tlatelpa.
Housekeepers’ Week breakfast at the Hilton Garden Inn Times Square South.
Housekeeping staff members at the Fairfield by Marriott New York Manhattan/Central Park show off prizes won during a Housekeepers’ Week raffle.
Two birthdays are better than one: Jennifer De Sosa, right, Fairfield by Marriott New York Manhattan/Central Park housekeeping supervisor, and breakfast attendant Karriema Artis celebrate their concurrent birthdays.
Housekeeping staff members at the Fairfield by Marriott New York Manhattan/Central Park enjoy a Housekeepers’ Week luncheon.
There’s more than enough food to go around at the Fairfield by Marriott New York Manhattan/Central Park Housekeepers’ Week luncheon.
Francisco Matias, assistant general manager, presents Kerisha McLean, housekeeping supervisor, with a gift card won during an ice cream social raffle held at the Fairfield by Marriott New York Manhattan/Central Park during Housekeepers’ Week.
Eying an assortment of toppings at the Marriott New York Manhattan/Central Park’s ice cream social are, from left, room attendants Daniela Silva and Natalia Marsh; Zareta Bekaldieva, housekeeping supervisor; and room attendant Maryury Nunez.
Ashley Dela Cruz, operations manager at the Fairfield by Marriott New York Manhattan/Central Park, helps houseman Said Sabar select a flavor during the Housekeepers’ Week ice cream social.
Janeel Brown, front office supervisor, right, tempts room attendants Madelin Paola Pena, left, and Anabel Acosta with snacks from her “goodie cart” at the Fairfield by Marriott New York Manhattan/Central Park during Housekeepers’ Week.
Room attendant Irin Hussain discovers a selection of snacks and drinks on the Housekeepers’ Week “goodie cart” managed by Janeel Brown, front office supervisor at the Fairfield by Marriott New York Manhattan/Central Park.
Queuing up for the Housekeepers’ Week kickoff breakfast at the Fairfield by Marriott New York Manhattan/Central Park are, from left, houseman Ruben Villarruel; Natalee Marsh, Tetiana Kilmovych and Lidia Lordaki, room attendants; and Jennifer De Sosa, housekeeping supervisor.
Room attendant Nancy Arevalo patiently awaits a slice of cake being cut by Adolfo Benicio, front desk supervisior at the Holiday Inn Express LaGuardia Airport. The cake was served during the hotel’s Housekeepers’ Week celebration.
Joseph Perez, Holiday Inn Express LaGuardia Airport director of operations, checks in on houseman Eloy Soler as room attendant Nancy Arevalo scoops ice cream during the property’s Housekeepers’ Week celebration.
Room attendant Fanny Maza signals approval for the lunch served during the Holiday Inn Express LaGuardia Airport’s Housekeepers’ Week celebration.
The Holiday Inn Express LaGuardia Airport’s front desk team welcomes the property’s room attendants to Housekeepers’ Week festivities. From left are shuttle driver Alan Esterine and Nigel Williams, Jazmin Gomez, Adolfo Benicio and Jason Olivo.
The Holiday Inn Express LaGuardia Airport’s housekeeping team enjoys an ice cream social as part of Housekeepers’ Week. From left are room attendants Marilu Chavez and Sandra Quiceno; Joseph Perez, director of operations; room attendants Fanny Mazza and Nancy Arevalo; and houseman Eloy Soler.
Joseph Perez, Holiday Inn Express LaGuardia Airport director of operations, put his grilling talents to use on behalf of his staff during a Housekeepers’ Week luncheon.
Room attendant Marilu Chavez savors the Housekeepers’ Week luncheon at the Holiday Inn Express LaGuardia Airport.
Room attendants at the Holiday Inn Express Manhattan Midtown West dig into the property’s Housekeepers’ Week luncheon.
Room attendants at the Holiday Inn Express Manhattan Midtown West sample the property’s Housekeepers’ Week luncheon.
Bouquets await their guests at the Holiday Inn Express Manhattan Midtown West Housekeepers’ Week luncheon.
