January 2023
Articles in
January 2023
The roles of guest-facing positions, including bellman, housekeeper, breakfast attendant and guest service agent, are very familiar to even the newest team members. Less widely known is the role of our engineers, who play a behind-the-scenes role in each M&R hotel.
M&R Hotel Management believes its corporate responsibility includes supporting relevant charities. One of these organizations is the Clean the World Foundation. Founded in 2009, Clean the World’s goal is to address global health issues by using recycled and repurposed supplies from the hospitality industry.
Thanksgiving wasn’t all that long ago! Here’s the Best Western JFK Airport hotel team gathered for their Thanksgiving luncheon. From left are Michael Holmes, line engineer; Leidy Cordero, room attendant and housekeeping supervisor; Famena Sattaur, room attendant; Patricia Narvaez, House lady; Savi Singh, director of operations; Luz Rodriguez, room attendant; Reyna Montoya, room attendant; and Maruixi Mera, room attendant. Barrington Blake, guest service agent and shuttle driver, stands in the back, and Deen Shamar, area chief engineer, crouches in front.
December was particularly busy at M&R’s hotels this year. Associates decorated front desks, lobbies and other public spaces and looked forward to holiday staff luncheons. M&R Team News thanks its correspondents from around the company for sending the following photos.
It has long been M&R’s policy to promote qualified associates from within the company’s ranks as a way of benefitting from their knowledge and experience while enabling them to continue building careers in hospitality. Ninfa Lemache-Lopes is a perfect recent example.
Among the five associates awarded smart fitness watches for participating in last month’s benefits open enrollment presentations were, from left, Raisul Karim and Viryenia Soriano, Comfort Inn Prospect Park-Brooklyn guest service agents, and Johnnie Bovain, Fairfield by Marriott New York Manhattan/Central Park guest service agent.
Some associates leave their jobs after a few years for a variety of reasons: They relocate, return to school and change careers. Others serve for many years, also for a range of reasons: They like the work, build relationships that they value over the years and continue to grow and find new challenges.
Originally, an all-suite hotel featured guest rooms with a separate bedroom. Recently, the industry’s definition of suite evolved. M&R’s first SpringHill Suites by Marriott is an example of that change. Marriott International calls the SpringHill room a “spacious studio suite,” larger than usual single room, with distinct areas for sleeping, relaxing and working.
