April 2023
Articles in
April 2023
Steven Lamour, center, the new general manager of the TownePlace Suites New York Manhattan/Times Square, meets with Marie Lowe, guest service manager, and Robert Jimenez, guest service agent, at the hotel.
In the 20 years Jennie Hultz has been an associate at the Hampton Inn Marion in Illinois, she has seen a lot of change. Back-of-the-house systems, breakfast offerings, bedding and furnishings generally all have been improved. “But one thing has stayed the same: the care we take in making sure each guest has a successful stay with us,” Jennie said.
The Holiday Inn New York City – Times Square is always on the lookout for ways to acknowledge guests who are members of the One Rewards frequent guest program of IHG Hotels & Resorts.
Wearing the green at the Hampton Inn Anderson in Indiana, are, from left: Angela Skaggs, housekeeping supervisor; Amy Wehner, maintenance supervisor; Amy St. John, general manager; and Joshua St. John and Kole Kalserner, guest service agents.
M&R’s Human Resources department has been renamed the People & Culture department as part of the company’s ongoing effort to implement a more friendly and effective approach to recruitment, retention and support of all employees.
