One Rewards Members are #1 at the Holiday Inn New York City – Times Square
The Holiday Inn New York City – Times Square is always on the lookout for ways to acknowledge guests who are members of the One Rewards frequent guest program of IHG Hotels & Resorts.
The team’s most recent effort, called “Guest of the Day,” recognizes a One Rewards member each day when they check in. They receive 5,000 rewards points, a personalized certificate, Holiday Inn New York City – Times Square coffee mug and welcome note from the hotel’s leadership team.
“Frequent travelers who belong to One Rewards are likely to belong to other programs,” said General Manager Felix Maldonado. “We want the Holiday Inn New York City – Times Square and IHG to be top of mind when they choose a hotel, especially in a competitive market like New York City.”
Assistant General Manager Vanessa Ng noted that Guest of the Day honorees seem to be genuinely surprised and pleased to be recognized.