December 2024
Articles in
December 2024
With the holiday season in full swing, M&R hotels are embracing the spirit of giving by participating in several charitable initiatives to bring joy and much-needed support to those in need.
In the hospitality industry, guest service is the heart of a hotel’s success. Johnnie Bovain, front office supervisor at the Fairfield New York Manhattan/Central Park Hotel, strives to set the standard for exceptional customer service every day when he comes to work.
Every so often, M&R Team News will ask you, our readers, to share your opinion in a quick survey then share the results the following month.
Team members at M&R’s dual-brand property, the Residence Inn New York Queens and SpringHill Suites New York Queens, show their appreciation for $25 grocery vouchers presented by the company for Thanksgiving. From left are Byron Arango, bellman; Kathea Roberts, guest service agent; and Fardeen Hossain, guest service agent.
