June 2024
Articles in
June 2024
M&R’s annual employee survey, conducted in May, showed that a significant majority of employees feel engaged in their work. More than 80% of respondents reported being either fully or somewhat engaged, slightly higher than last year, while 14% reported being somewhat disengaged and only 4% said they felt totally disengaged.
Devin Pigg, guest service agent at the Fairfield Inn St. Louis Collinsville, IL, has been an artist since he was a kid, but it wasn’t until he was 14 and entering high school that he started taking art a bit more seriously and decided he wanted to become an art teacher.
New York’s John F. Kennedy International Airport is one of the world’s busiest airports. With more than 38,0000 flights in April 2024 alone and more than 2.7 million passengers using the airport each month, it’s no wonder airport hotels require a unique operation.
Team members at the Holiday Inn Express Manhattan Midtown West participate in Celebrate Service Week, an annual weeklong event by the IHG Owners Association to celebrate and acknowledge the service and hospitality associates provide to guests day in and day out.
As vice president of procurement, IT & corporate services, Jigs Gandhi wears many hats. While his department is usually known for sourcing everything from guest room soaps to mattresses and furniture, fixtures and equipment, his job goes way beyond purchasing M&R’s goods and services.
