February 2023
Articles in
February 2023
Booking.com, a popular online hotel booking site, has honored five M&R-managed hotels in its Traveller Review Awards 2023: Hilton Garden Inn New York Times Square South, Fairfield by Marriott New York Manhattan/Central Park and TownePlace Suites New York Manhattan/Times Square, all in New York, and Fairfield by Marriott Joplin in Missouri and Hampton Inn Mount Vernon in Illinois.
M&R recently honored its annual top performers for 2022 with a luncheon and ceremony led by President & Chief Executive Officer Amit Gandhi, Executive Vice President Manish Patni and Chief Operating Officer Brian McSherry at the Churrascaria Plataforma restaurant in Manhattan.
The gang’s all here! The staff of the Fairfield by Marriott New York Manhattan/Central Park assembles for a group photo at Fogo de Chão Steakhouse Brazilian Steakhouse in Manhattan for their holiday dinner.
A couple who recently stayed at the SpringHill Suites New York Midtown Manhattan/Park Avenue, took an extraordinary a step to thank associates for a job well done. They singled out the hotel’s front desk supervisor, Jasmine Jones, and a guest service agent, Darrin Diehl, in a letter to the hotel and sent some small gifts for the unsuspecting pair.
Paola Tavarez’s career path at M&R is one more recent example of the company’s policy of recognizing associates’ hard work and initiative. Paola was hired last year as a guest service agent at the DoubleTree by Hilton New York Times Square West. A year later, having proven herself as a GSA, Paola has been promoted and now a front desk supervisor.
As a guest service agent at the Hilton Garden Inn New York Times Square South, Marie Valere never has a dull moment, checking guests in and out, answering guest questions about hotel services, the local neighborhood, transportation and a myriad of other issues. It’s clear why General Manager David Ruas calls the front desk “the heart of the house.”
One of M&R’s benefits for eligible employees is legal aid, which enables employees and their eligible dependents to speak with a lawyer about any personal legal matter without having to worry about incurring high hourly costs. Benefits include legal advice, letters and calls made on the employee’s behalf, will preparation, contract reviews and 24/7 emergency access.
M&R Team News this month spotlights associates at the Hampton Inn Marion in Illinois, who donate their time to a local animal shelter. What do all these employees have in common? While fully engaged in their hotel duties during their shifts, they also find working at the animal shelter outside of their jobs to be satisfying and enriching.
