September 2022

On behalf of M&R’s senior management team, welcome to M&R Team News, our new online newsletter, which we will update regularly to keep you informed and involved with the company and your colleagues in New York, the Midwest and West Virginia.

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Team members at the Fairfield by Marriott New York Manhattan/Central Park celebrate guest service scores in June 2022. From left are Cruise Powell, engineer; Andy Persaud, facility manager; Erik Melendez, engineer; Jade Davis, guest service agent; Axell Kelly, sales coordinator; Francisco Matias, assistant general manager; Ashley Dela Cruz, operation manager; Jeniyah Demunn, guest service agent; and Natasha of the housekeeping staff.

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Mindful of how hard hotel staff members work every day, M&R Hotel Management encourages general managers to honor employees who demonstrate consistent, excellent performance.

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Giving a shout-out from the front desk of the Holiday Inn NYC – Lower East Side are, from left, M.G. Gil, Nellie Lopez, Cleveland Grove, Gema Rivera, Brian Barona and Emely Villalongos. The team held a going-away celebration for Lopez on June 9, 2022.

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What do the Hampton Inn Marion’s Brittany Kennedy, the Fairfield Inn & Suites New York Manhattan/Central Park’s Ashley De La Cruz, Tarrytown House Estate’s Daniela Casanova and the Holiday Inn New York City-Lower East Side’s Dawn Coleman all have in common?

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John Beier, M&R vice president, operations, left, meets with team members at the Holiday Inn New York City – Times Square during the property’s August 2022 team rally. Continuing from left are Nandis Ferreras, chief engineer; Rocky Caban, Front Office Supervisor; Richard Keating, director of sales & marketing; and Felix Maldonado, general manager.

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The 214-room Tarrytown House Estate, an upscale, full-service resort and conference center 30 miles north of New York City in the picturesque suburb of Tarrytown, New York, is an outlier among the nationally branded, select-service hotels in the M&R Hotel Management portfolio.

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M&R’s JFK hotels celebrate Mother’s Day with a barbeque and a beauty goods show at the Holiday Inn Express New York JFK Airport Area. From left are Orderlines Vargas and Estefania Valdez, housekeepers, and Alan Chan, area general manager.

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M&R-provided medical, dental. vision and prescription insurance represent a highly valuable component of your employment compensation – benefits that few people can afford to purchase on their own. They are key to helping keep you and your family healthy. 

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Comfort Inn Prospect Park-Brooklyn team members celebrate Housekeeping Appreciation Week in June 2022. From left are Filomena Giurbino, housekeeping supervisor; room attendants Wendy and Maria; Paul Joseph, houseman, and Marcela, a room attendant.

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The entire DoubleTree by Hilton New York Times Square West team assembled for this “family photo” during Team Member Appreciation Week, June 27-July 1, 2022.

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M&R’s newest hotel, the SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue, welcomes its first guest on April 11, 2022. From left are Laurice Durant, guest service representative; Yelissa Guzman, assistant general manager; Isa Fines, housekeeping manager, Cleo Clarke, M&R vice president of human resources; the property’s first guest; and Robert Solis, general manager.

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General managers have a range of talents. They’re knowledgeable about the industry, possess good people skills, function well under pressure and are solutions-oriented.

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